[CLIENT]

Client Portal


Welcome!

We’re excited to collaborate with you. This portal serves as your central reference point for your video production project, including documents, files, links, and action items.— Your Welcome Guide outlines the general process and expectations. Please make sure to review that at your earliest convenience and as needed throughout your project’s lifespan.

Your Primary Point of Contact: Jessica Taylor- jessica@menajeriestudio.com

Additional Contact information

Nick Taylor- nick@menajeriestudio.com

Emma Oas- emma@menajeriestudio.com

View Welcome Guide

WHAT WE NEED FROM YOU

  • [ADD LINK]

    • Brand style guide (if available)

    • Brand photos & headshots

    • Logo files

      • PNG (transparent background preferred)

      • SVG (if available)

    • Mission statement and/or About copy

    • Inspiration references

      • Photos, videos, mood boards, or links that reflect the style or tone you’re drawn to

USEFUL LINKS

Billing

  • INSERT INVOICE

  • Deposit:

    • 50% deposit (or first month of retainer) required before work begins

    Final Payment:

    • Remaining balance due upon completion of post-production and included revisions

    Cancellation & Changes

    • Clients may modify or cancel work at any time

    • You are responsible for:

      • Completed work to date

      • Out-of-pocket expenses

      • Non-cancelable materials

    Minimum billing for terminated projects: $100/hour, unless otherwise stated.

  • Late Payments:

    • Invoices are due within 30 days

    • Late payments incur 1% interest per month

    • Menajerie Studio reserves the right to pause work until payment is received

    • Intellectual property rights are not transferred until payment is made in full